Objectives

Titles already published comprise:

• Vol 1 - Meeting the needs of customers (Oct 2005).
• Vol 2 - Delivering the ICT service (Apr 2006)
• Vol 3 - Managing procurement (Aug 2006)
• Vol 4 - Influencing strategy (Sep 2006)
• Vol 5 - Developing user capability (Nov 2006)
• Vol 6 - Managing projects (July 2007)
• Vol 7 - Making ICT facilities secure (June 2007)
• Vol 8 - Exploiting technology (March 2008)

Title of report:    Improving ICT performance: title of volume

Date of completion:    June 2008

Further information:    martin.greenwood@socitm.gov.uk