Our experience is that in some cases outsourcing is the best option, and that in others it is clearly not. Successful outsourcing follows from an objective assessment of all options available, the formulation of a clear strategy, the involvement of all stakeholders from day one, the adoption of 'smart procurement' techniques, the negotiation of transparent performance measurement for the life of the contract, and the development of a strong client function within the organisation. Exactly the same principles apply to insourcing.

Socitm Consulting offers a range of services which can be tailored to match your organisation's capacity, experience and skill sets, from full in/outsourcing project management to specialist QA services, legal advice, best value reviews and performance monitoring and management. Our experience includes:

• Letting outsource contracts, including selecting the appropriate EU procedure
• Supporting in house bids or comparators
• Supporting authorities in responding to opportunities to provide external services
• Contract management issues
• Option appraisal at extensions and renewals
• Contract reviews and benchmarking
• Contract negotiation
• Bringing services back in house
• Bidding for ICT service contracts

The benefits of engaging Socitm Consulting include:

• Access to wider knowledge and experience in managing successful outsourcing outcomes
• Confidence that your strategy is firmly based and your requirements have been accurately identified and clearly communicated
• Greater buy-in by relevant stakeholders
• Reduced risk of the award decision being challenged
• Closer match of results to expectations
• Effective and efficient performance management and support for the client function
• Improved customer satisfaction
• Better relationship with partners and suppliers

If you would like to discuss how we can help you in any of the above areas, please call us on 0845 450 0904, email consulting@socitm.gov.uk or use our online enquiry form.