Whether the requirement is to support services shared between two or more peer organisations or to share information in order to build a more complete view of the customer (and hence deliver better services to them), information sharing is both the challenge and the solution.
Socitm Consulting has in-depth experience of facilitating information sharing between organisations joined in formal partnerships or where individual services want to share information across traditional administrative boundaries. The demands of the Children’s Agenda and Single Assessment Process are key information sharing drivers for Social Care, Health and Education agencies, but there are few organisations today which are not increasingly called upon to share information with partners.
The challenges are considerable, however. A balanced approach to the relevant legislation requires in-depth knowledge. A skilled, neutral and professional approach is needed if processes are to be redesigned in order to work across organisational boundaries. Disparate technologies may need integrating. Different organisational cultures have to be reconciled. What governance arrangements are needed, especially for financial aspects? And even more fundamentally, are we speaking the same language?
Socitm Consulting has a highly successful track record of helping organisations to work in partnership and to share information effectively and in accordance with legislation, in order to deliver better services. We add value through the lifecycle of the partnership, from forward planning through to day to day management of what in effect needs to be an “agile virtual enterprise” (AVE).
Our approach is to bring in the right expertise at the right time to add most value to the team managing the partnership programme. Our consultants have the necessary experience and expertise that comes from hands on experience of working within the different types of organisations involved in public and independent sector partnerships, typically at senior management level.
If you would like to discuss how we may be able to help you in this area, please call us on 0845 450 0904, email consulting@socitm.gov.uk or use our online enquiry form.