For many organisations, however, investment to date in e-government has yet to deliver the expected benefits to the organisation itself or to its customers. For others, it has proved so successful that further investment seems prudent – but where should the effort be focused?

Socitm Consulting is the leading provider of e-government consultancy services to UK local authorities and a growing body of international customers. We have unrivalled experience in assessing where the organisation sits in relation to the e-government agenda and in advising how best to develop or improve the service.

Our e-government team have in-depth knowledge of the business needs of the public sector, complemented by years of experience of IEG and priority outcome projects. They understand all the benefits and pitfalls of e-enablement, and can call upon as an additional resource a pool of technical consultants who are up to speed with the latest technologies. They can also exploit a unique knowledge base which enables them to assess accurately your organisation’s performance compared to peer authorities.

We can review progress to date against your actual business needs and/or the demands of the e-government and transformation agendas, and develop forward strategies and action plans which are pragmatic but challenging. We can provide project or programme management to drive the strategy forward and, if appropriate, technical experts to implement the changes required, as well as skills transfer to ensure your own people can carry the transformation agenda forward into the future.

If you would like to discuss how we may be able to help you in this area, please call us on 0845 450 0904 or email consulting@socitm.gov.uk.