Socitm’s ninth
annual survey of application software used by local authorities is out now and is available to order. Details of software used by 343 local authorities - 78% of the total in England, Wales, Scotland and Northern Ireland are provided, alongside information for 33 Fire authorities, 28 Police forces and 35 Housing associations.
The survey covers the software used in 82 function areas and also provides details of software used by Fire authorities, Police forces and Housing associations. The survey provides a comprehensive picture of the software used by each council including supplier, operating system, installation and planned replacement dates. It also includes tables showing the relative market share of each supplier and the levels of user satisfaction with suppliers and their products.