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Shared Services - are they all they're cracked up to be

This Socitm Consulting briefing takes a critical look at the shared services agenda, discusses some of the more profitable approaches, gives examples of current best practice and suggests ground rules for how to approach the issue.

Topic All
Type Briefings
Producer Socitm Consulting
Format PDF
Region All
Date 07 March 2008
File size 187434 bytes
Download available to All


Description


Shared services have been high on the agenda since they received specific mention in the Varney report as a means of achieving cashable efficiency savings, and in the Local Government Act as a way two-tier authorities could match the efficiencies achieved in unitaries. In reality, the experience of shared services has been mixed, with relatively few examples delivering the promised benefits.

This revised briefing looks at the lessons learned so far and suggests that focusing on certain types of shared service and approaching them in a structured way is more likely to bring success.

The main topics covered are:

  • The three main types of shared service and the benefits achievable
  • Current examples of shared services
  • How to make shared services work
  • Using consultants effectively


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Socitm Consulting Shared Services Briefing 0308
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