Planning for ICT: the service framework
We provide an overview of this guide in the context of our integrated set of publications on planning for ICT, and describethe principles behind the design of the service framework as a major component in building an ICT strategy.
| Topic |
ICT strategy |
| Type |
Reports |
| Producer |
Socitm Insight |
| Format |
|
| Region |
All |
| Date |
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| File size |
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| Download available to |
Socitm Insight subscribers only |
Description
Introduction
We provide an overview of this guide in the context of an integrated set of publications and describe the principles behind the design of the service framework as a major component in building an ICT strategy.
Components of the service framework
We look in detail at each of the component layers within the service framework, identifying some questions to think about and some likely sources of answers.
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Planning for ICT: the service framework