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Mobile working - the organisational challenges

The potential benefits of mobile working are obvious to most organisations and encouraging rapid adoption by many, but the challenges it presents are less obvious. This Socitm Consulting briefing examines the challenges mobile working presents and outlines how a holistic response will maximise the benefits to customers and to the organisation as a whole.

Topic All
Type Briefings
Producer Socitm Consulting
Format PDF
Region All
Date 12 December 2006
File size 30502 bytes
Download available to All


Description


Making a success of mobile working requires the organisation to take a strategic approach to planning and implementing it. It must be integrated with overall business, information management, ICT and human resources strategies if the benefits in terms of greater productivity, better services to customers and improved staff morale are to be achieved. Staff must be consulted about change and receive appropriate training and support; employers and managers must adapt their policies and working methods. Communication channels between people and workgroups must be rationalised.

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Mobile Working - the organisational challenge
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