Sara Coburn of BBC News 24 chaired the event

Kate Oakley, independent consultant and Demos associate, gave the keynote talk and launched the Socitm/IDeA report Local e-government Now 2003

Nikos Drakos, senior research analyst for Gartner Research, explained how to minimise risk and extract value  from open-source software

Helen McMahon, an inspector for the Audit Commission, spoke on ICT's contribution to service improvement

Technical security manager, Vince Freeman, gave a talk on security on behalf of the Metropolitan Police

Clive Carmichael-Jones, operations director at Vogon International, highlighted some of the internal and external threats facing an organisation

Rachel Saunders, senior IT project manager at Bracknell Forest BC, gave a talk on delivering an e-government strategy within her company