The White Paper “Safe and prosperous communities”, reopened the possibility of further local government reorganisations, but where this does not happen, sets an expectation of closer working and sharing between local governments in two-tier areas.

Shared services sound straightforward in theory, and ICT will have a big role to play, no matter what is shared. However, sharing is far from easy because of the political issues – both Party Political and office politics. This session explores the practicalities, and demonstrates how to make a proposal into a success.

Who Should Attend?

Managers and Practitioners who require an overview of Shared Services  and those responsible for planning and implementing it.  This workshop will also be of value to non-ICT practitioners as it will explain how to engage Shared Services within the Transformation agenda

Presenters

• Chris Head, Principal Associate with Socitm Insight and author of the report "Shared service – bigger, cheaper, better?"
• Stuart Mitchenall, Head of ICT at Tandridge DC, who has been involved in several shared services initiatives.

This course supports the following SFIA Competences;

Organisation design and implementation (ORDI)

The design of organisation structure, role profiles, culture, performance measurement, competencies and skills, to support strategies for change and for training to enable the change. Identification of key attributes of the culture and key principles and factors for addressing location strategy.

Level 5 Conducts business impact assessment to identify how the changes from the ‘as-is’ processes, systems and structures to the ‘to-be’ processes, systems and structures impact specific organisations and roles. Outlines how the organisational structure, jobs, teams and roles need to change to enable the future business processes. Aligns existing jobs/organisational structures to new processes.

Level 6 Anticipates major changes affecting the organisation and mobilises resources to implement changes. Advises business managers about the implications of planned IT-enabled change on the business, on processes and on customers. Initiates the definition of new organisation boundaries and creates future organisation design, including location strategy and number of locations required. Outlines performance measurement objectives and the high-level implementation approach.