London Connects 2008 is your chance to see the potential impact that technology enabled public services can have on the city of London. With efficiency and 'green' issues at the top of the agenda this year's event promises to get to the heart of these issues and provide the practical advice you need to improve the services you offer. Over the past eight years, delegates from across London's public service agencies and voluntary organisations have come together to share knowledge and experience and to hear the latest updates in policy and best practice from leading figures in the delivery of London's services.

Focusing exclusively on the development of technology enabled services within London, this event is designed to respond directly to the demands of delegates for improved knowledge-sharing and more efficient, customer friendly, and sustainable services. The conference will offer highly practical advice, information and experience from leading figures at the heart of London's public services.

The event will feature innovative keynotes investigating the strategy, vision and changing nature of IT. Panel discussions on the constantly evolving nature and challenges in shared services and in-depth streams will allow you to get the answers to your most pressing questions:

• Mobile working  and the application of new technology: incorporating GIS and real-time positioning
• Information management and governance: Creating the business case for data quality, making IT the responsibility of everyone
• Sharing and partnerships: Building successful partnerships and "tell us once"
• Customer services: Contact centres and customer insight, engaging users in service creation
• Information security and data transfer: creating a security conscious culture and intelligent use of technology
• Green IT and flexible working: Sustainable procurement of IT, what does green IT really mean? Making flexible working a reality